Since our garments are unconditionally guaranteed, any unworn stock items can be returned for exchange or credit, within 30 days with no restocking fee. Customized items, however, are not returnable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Certain Sale items are Final Sale and not returnable. You will be notified at the time of purchase if this is the case.
We will replace any items if they are defective or damaged. If you receive the wrong item we will send a call tag for you to send it back at no charge. Contact customer service at 1-800-210-5295 or send us an email at firstname.lastname@example.org and send your item to:
1 Aqueduct Rd White Plains New York US 10606.
To return your product, please send to us at:
1 Aqueduct Rd White Plains New York US 10606
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.